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Account Types

Once a VU.CITY licence has been issued, the owner of that license will be sent registration and login details for the VU.CITY dashboard. The very first person to log in with those details and set up a user will automatically be an admin user who can disable and manage users under the company license.  See here for more info.

The admin is responsible for setting up users under the registered company. When a user has been created, an invitation email is sent to their email address containing information for activating their account and taking them to the dashboard.


A user with all privileges including assigning, disabling, and managing users under the company licence. It is recommended you have more than one admin user.


Individuals who use VU.CITY. The number of users you can create is limited by the terms of your licence agreement.

Registration emails sometimes end up in your email’s junk / spam folder.  If you don’t receive an invitation email, please check there before resetting an account or raising a support ticket.

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