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Some network environments can prevent VU.CITY from connecting to our servers despite the fact computers on those networks are otherwise able to access the internet. If this happens to you, please refer the following information to your IT department:
Port And IP Information
When configuring your network, it’s important to note that VU.CITY is built using Unity, meaning you will need to allow access to both our IP, and Unity’s IP for the purposes of validating your licence and checking for updates. Please note the following:
- VU.CITY uses port 443 for secure communication;
- The VU.CITY IP address is 184.108.40.206;
- The Unity IP address is 220.127.116.11.
Network configurations are specific to a company’s infrastructure and software needs. We are therefore unable to provided dedicated support on how to configure your network, other than to say port 443 should be open, or VU.CITY’s and Unity’s IP addresses should be allowed.
VU.CITY uses SSL for secure end-to-end communication when logging in and updating/downloading assets. It therefore does not support the use of proxy servers.