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Frequently Asked Questions

How can I use my View Cameras from previous versions of VU.CITY?

Your old View Camera studies are stored as CSV files in your documents folder. You can convert these CSV files into a project file that can be loaded directly into VU.CITY 3.0. Please see here for more information.

Why are there so many updates? I only just installed VU.CITY…

The 3D model of your city is not included in the VU.CITY app – this needs to download as an update after you log in for the first time. Please do not skip your initial updates, otherwise you may find yourself with a blank VU.CITY window without any models.

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